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Privacy Policy

Last updated: August 14, 2026

Chez Ma Boutique (“Chez Ma Boutique,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through our online store.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices you have regarding your personal information.

By using our website or purchasing products from Chez Ma Boutique, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Browse or use our website;

  • Create an account;

  • Place an order;

  • Subscribe to our newsletter or other marketing communications;

  • Contact us with a question or request;

  • Submit a form, review, or other information through our website.

Depending on how you interact with our website, the information we collect may include:

  • First and last name;

  • Email address;

  • Billing and shipping address;

  • Telephone number;

  • Order and purchase information;

  • Information you provide when contacting us;

  • Account information, if you create an account;

  • Information necessary to process returns, exchanges, or refunds.

Payment information, such as credit or debit card details, is processed through our payment providers. We do not intentionally store your complete payment card information on our own systems.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

This may include:

  • IP address;

  • Browser and device type;

  • Operating system;

  • Pages visited;

  • Date and time of your visit;

  • General information about how you interact with our website.

This information may be used to maintain website security, operate the store, understand website traffic, improve our website and products, and provide a better customer experience.

Because our website is hosted and operated through Wix, Wix and certain Wix services may use cookies and similar technologies necessary for the operation, security, and performance of the website. Additional cookies may be used depending on the features, applications, analytics tools, or integrations enabled on our website.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill your orders;

  • Process payments, refunds, returns, and exchanges;

  • Ship products to you;

  • Communicate with you about your orders;

  • Respond to customer service inquiries;

  • Maintain and improve our website and online store;

  • Provide information about products or services you have requested;

  • Send promotional emails or newsletters when you have chosen to receive them;

  • Prevent fraud, abuse, or unauthorized activity;

  • Comply with applicable laws and legal obligations.

We do not use your personal information for purposes unrelated to those described in this Privacy Policy without appropriate notice or, where required, your consent.

4. How We Share Your Information

We do not sell your personal information for money.

We may share personal information with trusted service providers when necessary to operate our business and provide services to you. These may include:

  • Wix, which hosts and provides the technology supporting our website and online store;

  • Payment processors and financial service providers that process transactions;

  • Shipping and delivery providers;

  • Email and marketing service providers, when applicable;

  • Website analytics or technology providers, when applicable;

  • Professional advisors or service providers when necessary to operate our business;

  • Government authorities or law enforcement when required by law or when necessary to protect our legal rights.

These service providers may process information on our behalf or as otherwise described in their own privacy policies.

Wix may store and process information through its systems and service providers as part of providing its website and e-commerce services.

5. Payments

Payments made through our online store are processed by third-party payment providers.

For security purposes, we do not intentionally collect or store your complete credit or debit card number.

Your payment information is handled according to the applicable payment provider's privacy and security practices.

6. Shipping and Order Fulfillment

When you place an order, we may provide necessary information such as your name, shipping address, email address, and telephone number to shipping or fulfillment providers so that your order can be delivered to you.

We only provide information reasonably necessary to fulfill the order.

7. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may use your email address to send you information about new products, special offers, events, or other Chez Ma Boutique news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending important transactional or service-related communications, such as order confirmations, shipping notifications, or information regarding an existing purchase.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website and online store to function properly, including security, shopping cart, account, and checkout functions.

Other cookies may be used for analytics, performance, personalization, or marketing purposes, depending on the tools and integrations active on our website.

Where required by applicable law, you may be given the opportunity to accept or decline non-essential cookies through our cookie consent settings.

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Wix provides tools that allow website owners to use cookie banners and manage visitor consent.

9. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate information;

  • Request deletion of certain personal information;

  • Request information about how your personal information is collected and used;

  • Withdraw consent where processing is based on consent;

  • Opt out of certain marketing communications;

  • Exercise other rights provided by applicable privacy laws.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests in order to protect your personal information.

If a request is subject to a legal exception or limitation, we will explain this when appropriate.

10. Children's Privacy

Our online store is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided us with personal information without appropriate parental consent, please contact us so that we can take appropriate action.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions;

  • Provide customer service;

  • Maintain appropriate business and financial records;

  • Resolve disputes;

  • Prevent fraud;

  • Comply with legal, tax, accounting, and regulatory obligations.

When information is no longer reasonably necessary, we may securely delete or anonymize it, subject to applicable legal requirements.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment providers, shipping services, or other external services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns about how your personal information is handled, please contact us:

Chez Ma Boutique
Email: chezma@protonmail.com

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We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

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